1.WHICH IS THE BEST TIME OF THE YEAR TO VISIT PATAGONIA?

This depends entirely on your own interests. Patagonia offers a cold and dry weather, made very unpredictable by the wind, particularly in summer. In the same day you can enjoy rain, sunshine and overcast conditions. Summer starts in December and lasts until February. It is the windiest time of the year, with the longest days. Between March and May there is little wind, and forests and grasslands become tinted with color. Winter, between June and August, offers shorter days, when you can have the stimulating experience of facing nature “with no intermediation”, certainly a stronger and deeper contact. Springtime begins in September, trees are blossoming, grass and shrubs are blooming, newborns are being expected, and then comes the sheep shearing, after which the animals are moved to summer grazing land.Perhaps your best time to come is right now!

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2.WHAT IS INCLUDED IN THE PROGRAMS THAT YOU OFFER??

• Lodging in Remota.
• Breakfast, Lunch and Dinner, with soft drinks or house wine.
• 5 Daily Excursions offered according to the day’s program, with a bilingual guide (English-Spanish)
• Excursion hours are pre-established. Consult reception.
• Use of the sauna, open-air Jacuzzi, and heated indoor pool.

Every Wednesday and Saturday REMOTA offer a complementary transfer as follow:
Punta Arenas Airport - REMOTA at 1pm and 5pm.
REMOTA - Punta Arenas Airport at 8am and 1pm.
REMOTA to Calafate International Airport 9 am.
Calafate International Airport to REMOTA at 3 pm.

All other times and days are an additional cost.

Our programs do not include:
VAT (Value Added Tax). This tax is not paid if you are not a Chilean citizen, Massage sessions, Laundry, Telephone, Other services not mentioned in these programs.

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3.HOW CAN I GET TO REMOTA??

To reach REMOTA, you may either fly to Punta Arenas by plane on one of two airlines for a total of 4 flights per day: LAN, Sky airlines.
We recommend travelers opt for the earliest flight when arriving to Punta Arenas, and an afternoon flight on the day of departure.

Travelers may also arrive by road from Argentina, crossing through one of two borders: Paso Río Don Guillermo to Cerro Castillo, Chile (open 24 hours), or at Dorothea (open 24 hours), and Casa Viejas (open between 8am and 10pm), which arrives directly to Puerto Natales.

Every Wednesday and Saturday REMOTA offer a complementary transfer as follow:

Punta Arenas Airport - REMOTA at 1pm and 5pm.
REMOTA - Punta Arenas Airport at 8am and 1pm.
REMOTA to Calafate International Airport 9 am.
Calafate International Airport to REMOTA at 3 pm.

All other times and days are an additional cost.

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4.WHAT KIND OF CLOTHING DO I NEED?

In order to enjoy hiking and excursions you need shoes or low boots that will hold your feet firmly, while letting them breathe. They should be water-proof, with rubber sole and very good traction. Also needed are mountain socks, a wind-proof polar sweater, a light water-proof jacket, comfortable, water-proof and wind-proof pants, a polar or woolen hat that covers your ears, gloves, sun glasses, face and lips sun protection, and walking poles.

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5.WHAT VOLTAGE DO YOU HAVE AT REMOTA?

As in all the country, we use 220V and 50Hz.

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6.DO I NEED A VISA TO ENTER CHILE?

Citizens of many countries do not need a visa to enter Chile, among them:

Germany, Argentina, Brazil, Bolivia, Colombia, Denmark, Ecuador, Spain, France, Guatemala, The Netherlands, Italy, Japan, Norway, New Zealand, Paraguay, United Kingdom, Singapour, Switzerland, Uruguay and Venezuela.

Citizens of the United States of America, Canada and Mexico are only requested to pay an administration fee at the airport, for reciprocity on tourist visas.

Estados Unidos, Canadá, México

Citizens of the following countries need a visa to enter Chile: Saudi Arabia, Bosnia and Herzegovina, Egypt, United Arab Emirates, India, Popular Republic of China, Popular Democratic Republic of Korea, Rumania, Ukrania.

We strongly suggest that you check with your nearest Chilean consulate about necessary documentation to enter the country. You can also find information at the website of the Chilean Secretary of Foreign Affairs:

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7.WHAT IS THE TIME LAG IN CHILE?

Invierno GMTH 4hrs. Verano GMTH 3 hrs.

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8.WHAT DAYS ARE NATIONAL HOLIDAYS IN CHILE?

January 1st, Good Friday during Easter, between mid-March and April, January 1st, May 1st, May 21st, Corpus Christi in June, it can change every year, June 29th, August 15th, September 18th and 19th, October 12th, November 1st, December 8th, December 25th

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9.WHEN DO FAMILY RATES APPLY?

This special rate is designed to offer better conditions to people traveling with their families. It is valid for children up to 16 years old, traveling with their parents and sleeping in a different room with minimum double occupancy. There is no family rate for single rooms. Parents are charged the standard rate.

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10.DO ROOMS INCLUDE A TELEVISION?

There is no television in the rooms. There is a special room for music, cinema and television, including some international news services.

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11. IS THERE A HAIR DRYER IN THE ROOMS?

Yes.

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12.WHAT IS CUSTOMARY AS A TIP?

It is entirely up to each guest. Since we often receive this question, we suggest USD 1.00 per suitcase. For service at the hotel we suggest around USD 10.00 that you may kindly leave at the reception to be distributed among our personnel.

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